Agency - Are there any fees charged to agencies to make changes or cancel permits?

A cancellation fee of $10.50 per permit is charged for cancellations, or the removal of dates or times on a permit.

Agency - Can I run my program in a school prior to receiving the permit from the City of Calgary?

No, for liability reasons, a permit must be received before programs can begin in schools.

Agency - How much insurance is my organization required to have to participate in School Connections YYC?

Organizations listed on the School Connections YYC database are required to carry Commercial General Liability Insurance with a minimum Two Million Dollars ($2,000,000) limit for any one occurrence: Abuse Liability coverage with minimum One Million Dollars ($1,000,000) limit will be required for any program that includes minors: Professional Liability with minimum not less than $1,000,000.

Organizations may be required to provide a scanned copy of a certificate of insurance that lists the three organizations as "additional insured": The City of Calgary, The Calgary Board of Education, and the Calgary Catholic School District, including 30-day notification clause in the event of cancellation or termination of your policy.

Agency - What are the time periods that agencies can deliver programs?

Programs can be delivered after school hours (Dismissal - Public Rentals)

School hours vary per site from 7:30 am - 4:30 pm and public rentals start at 6:15 pm

School Type	Weekdays	Early Dismissal	PD Days & Holidays & Weekends
Elementary	6:15 pm - 10:30 pm	Varies by School	Not Available
Middle School	6:30 pm - 11:30 pm	Varies by School	Not Available
Senior High	7:00 pm - 11:00 pm	Varies by School	Not Available

Agency - What does the Risk Management Fee cover?

This insurance protects the user group from any third-party liability. It also protects the group should any of the participants be injured and sue the group for their injuries.

Agency - What if my agency wants to make a donation or invite schools to an opportunity?

If you would like to make the CBE or the CSSD aware of sponsorships, donations, funding, grants, awards, events, materials, professional development or speakers, please contact:
Calgary Board of Education: partnerships@cbe.ab.ca
Calgary Catholic Separate District:  Communications@cssd.ab.ca

Agency - What if my agency wants to offer educational programming, workshops, seminars, presentations, performances or educational services during instructional time?

Calgary Board of Education - visit the Community Learning Opportunities webpage or artists can visit the Artist in Schools webpage to submit an application.
Calgary Catholic Separate District - email  Business.Services@cssd.ab.ca to request an application.

Agency - What is the Risk Management Fee of $5.75 on my permit?

Rental groups are required to have their own insurance, as stated on the terms and conditions on all permits. To ensure coverage is in place for all, the City has purchased a policy that would provide additional coverage for user groups.
The Risk Management fee is applied to the cost of this additional insurance coverage.

The Risk Management Fee is charged once for each permit. Organizations submitting access applications for the entire school year will only be charged the $5.75 once for the year.

Agency - What if my agency does not receive approval for the database?

Application forms may not be approved if the proposed program/service:

• Involves religious, sexual health or other content that is not a fit with the values of participating school board (note: it is possible for a program/service to be placed on the Organization Database for one school board and not the other).
• Is an instructional program or service that is meant to support the delivery of the educational curriculum and for which a certified teacher needs to be present.
• Is merely being advertised as an external resource for students and their families.
• Has a participant fee that the Agency is unwilling to 100% waive upon request.
• Does not meet the criteria as described on the organization page.

Other variables may also be taken into consideration in order to safeguard the safety, well-being and best interests of students.

School - What if I am a school principal and I do not have the time/space available the agency has requested?

Initiate a negotiation with the organization by selecting "yes" to Do you want to send this application to the organization to review alternate space(s)/date(s) and by selecting "no" to Do you approve this application and completing all the remaining information on the application?

Remember to check "yes" to Do you want to send this application to the organization to review alternate space(s)/date(s)?